Experience with a Rude Salesperson at Femme de Carriere

I’m sure many of you have already seen my Instagram post and Tweet regarding my treatment at Femme de Carriere.  For those who did not, a salesperson at the store approached me, asking if I needed help.  I just said that I was looking (which is very typical) and she then rudely told me that I was the store “is a boutique” and that I basically needed to treat the clothing better.  She then showed me how to slide the pieces – gently.  What???!!!  So I’m aggressive?  It’s not like I threw the pieces onto the floor.  I have never been treated like this at ANY store – high end or budget-friendly.  The closest was at a shoe boutique when a (male) salesperson told me that his store didn’t have my size (I’m a 4 1/2) with the attitude that I shouldn’t “bother.”  And he wasn’t nearly as rude.

My Yelp review

The store was fairly empty, and there were signs indicating things were 50% off all over.  Yes, it’s sales season, but the store ALWAYS seems to have huge discounts (we are talking around 40%).  It isn’t an outlet (or at least there’s no indication that it is) and yes, the store is ALWAYS mostly empty.  Perhaps the woman’s rudeness is the reason why.  She’s a turn-off to customers.  In fact, the woman’s attitude reminds me of that scene in Pretty Woman where Vivian (Julia Roberts) was told that there wasn’t anything for her in the store.  She wasn’t THAT rude to me, but her attitude definitely made me feel like I was five years old and in trouble.  For what?  Browsing?  I stared at her right in the eye and told her she was being extremely rude to me and walked out.

The Google review

Since the incident earlier, I have taken to social media, writing not only an account on my personal Facebook page, but also Instagrammed a screenshot of my post, tagging the store and the mall.  The image was Tweeted out and I posted an account on the company’s Facebook page as well.  Finally, I gave the place negative reviews both on Yelp and Google.  I don’t know if the woman will receive any warning or discipline, but let this be a note to anyone who considers shopping there.

Cynthia Cheng Mintz

Cynthia Cheng Mintz, previously known for her sites, DelectablyChic! (still "live" and still active on social media) and Shorty Stories, was born and raised in Toronto. In addition to writing, Cynthia enjoys cooking and is an avid supporter of the Canadian fashion industry. She is involved with various philanthropic projects, including music, arts, culture and mental health awareness.